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Warranty info

Extend Your Warranty

Vansky offers a 12-month hassle-free warranty for products purchased through authorized channels. Additionally, we offer a 12-month Extension Warranty Program to all customers that register through Vansky website or Vansky Facebook Page.
Products sold by Vansky come with their own unique warranty period that you can find on the product listing or contact us at support@vanskytek.com with your order receipt for confirmation.
Warranty Timeline

Item Warranty Period (Months)
Car Mounts 12
TV Antennas 12
UV Flashlights 12
LED Strip Lights 12

45-Day Money-Back Guarantee

Vansky warrants to replace or refund any products proven to be defective throughout the warranty period.
What isn’t covered by the warranty?
(1) Purchases from unauthorized re-sellers
(2) Artificial damage
(3) Lost or stolen products
(4) Non-quality-related issues
(5) Refunded orders
How to Process Your Warranty 

1. Via Website “Warranty Claim” 
Fill in the required information in detail, and when you submit, we will immediately process them according to your requirements.
2. Via Facebook Message
You will get a responsive after-sale service here. That is why we have built our online chatting service mechanism.
Tap here and describe your problems, all the problems will be solved within 24 hours.
3. Via Email

If you don’t have a Facebook account, please send us your warranty claim via support email.
Our support team is at your service at support@vanskytek.com